Created by Surgeons for Surgeons

Nuo utilises the latest technology to optimise your practice.

Created by Surgeons for Surgeons.

Nuo utilises the latest technology

To optimise your practice

 

 

 

 

Innovative technology that transforms your practice.

With the power of Nuo you will be able to optimise your practice for the digital age.

We create a digital version of you that your patient can access at any time that will enable you to:

Optimise Care

Reduce your workload

Maximise revenue

With the power of Nuo you will be able to optimise your practice for the digital age.

We create a digital version of you that your patient can access at any time that will enable you to:

Optimise Care

Reduce your workload

Maximise revenue

The future of surgical care

Nuo is a bespoke consulting solution that is designed to make the working day easier. It is based on a combination of your hub, your personalised app along with ongoing management and education from our team.

By creating a connection between you and your patients, you will be able to deliver the highest standard of care and enhance your patients’ experience.

The digital version of you will allow you to devote far more time to each patient, whilst reducing your workload.

Nuo is a bespoke consulting solution that is designed to make the working day easier. It is based on a combination of your hub, your personalised app along with ongoing management and education from our team.

By creating a connection between you and your patients, you will be able to deliver the highest standard of care and enhance your patients’ experience.

The digital version of you will allow you to devote far more time to each patient, whilst reducing your workload.

Some of the features

We build. You create.

Nuo is the complete framework for you and your patients.

Let us show you the future of surgical care.

Nuo is the complete framework for you and your patients.

Let us show you the future of surgical care.

Your Nuo hub

The control centre.

Easy to use with no installation and automatic updates. Accessible from anywhere.

Designed to be simple with minimal training needed.

Built to be handled easily by your admin staff, your hub brings all of the functionality under one roof.

Your bespoke App.

Communicate with your patients directly and transform their quality of care. We build and customise your very own app giving each patient the care and peace of mind they deserve.

 

Optimise your patients for surgery. The heart of Nuo

Support each patient  through their bespoke treatment pathway.

We create the protocols beforehand so that, with just a few clicks, you can give your patients:

Detailed information on their procedure.

Instructions such as when to start or stop medication.

4K videos to explain the post operative plan and any other information that will enhance their experience and improve their outcomes.

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How it works? Brains behind Nuo
Nuo began by asking: what if you only had one patient and unlimited time with them?

You would guide them through every aspect of their procedure.  But the limiting factor is often time – so we created Nuo.

Nuo allows you, with a few clicks, to set up protocols that will intermittently notify your patient about when to start fasting for surgery or when to stop blood-thinning medication.

Send your patient their consent form to read in advance so that they can prepare any questions or use automated videos to let them know how to care for their wounds or carry out their personalised physiotherapy programme.

 

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Educate and inform.

Build a personal connection with each patient through Nuo.

Set up regular messages to reach your patients at each important stage of their journey.

Increase compliance, reduce cancellations and complaints and most importantly, provide a personalised and reassuring presence to every patient at the touch of a button.

 

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Post-operative process:
The post-operative period is a worrying time where patients feel disconnected from their surgeon.  How much pain is reasonable?  Is this normal?

Nuo allows you to generate automated messages in advance with routine post-operative instructions to arrive at the appropriate time along the journey.

You can remind your patient when it is safe to shower, walk or drive through a medium that is accessible and easy to use.

Similarly they can send you photographs of a wound that is concerning them or ask a question that they may have forgotten in clinic.

Keep your patients informed and empowered with Nuo.

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In app appointment reminders.

Reminding patients of their appointments is shown to reduce DNAs by at least 24%. Most services are text alert based, sending one message. Ours are in the form of personalised notifications up to 3 times and allows surgeons to notify patients of newly available appointments at short notice.

Ethical promotion.

Your own advertising window. Alert all your patients to special offers, campaigns or new treatments ethically, quickly and free.

All this without feeling like a salesman. As a member, simply call, tell us the product and price, and we will design a beautiful multimedia advert and upload it onto your app.

Reach thousands, for free, with a simple call to us.

Prompted replies.

Nuo is focused on boosting patient engagement and keeping them at the centre of decisions regarding their health.

If a surgeon has concerns about a particular patient’s progress, they can prompt them to get in touch and the message can be timed to arrive instantly or in a few days depending on the urgency.

Identifying potential complications early reduces morbidity and improves outcomes, making this feature desirable for all surgeons.

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Clinical follow up when concerned:
Nuo gives you the flexibility to be updated on progress and make informed decisions remotely, without bringing the patient to clinic.

The process starts the moment your patient is discharged with a member of your admin staff typing a personlised message.

The process could not be simpler- take a proactive approach  to the post-op process.

Build rapport:

Building your reputation and growing your practice is about more than just delivering expert care, it is about showing people you genuinely do care.

Sometimes you may wish to send a patient a thoughtful message but previosuly haven’t had the tools to do so. 

Let’s assume your patient timed their knee replacement to enable them to attend their daughter’s wedding abroad in a few months.  You might want to set up a timed congratulatory message which they receive on the day.

These small, personlised touches make all the difference as you build your practice and reputaion as a professional that patients can trust

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Showcase your practice.

Let your patients get to know you and your team through a combination of text, photos and videos,

With all the information they need at their fingertips regarding prices, procedures and details, you can free up valuable time for you and your team.

Grow your patient list

 

Showcase yourself in the best possible way. A 4K recorded, Apple-esque, bio video, is there for your current and future patients to see. All of the information they need to get to know you and recommend your services.

Your digital business card in their pockets at all times.

Give your patients the tools to sincerely promote you to their friends and colleagues.

Reassure every patient

Keep your patients fully informed with a set of guides on all your major treatments. Help promote good health, clear understanding and manage expectations.

Patients can access this information, in their own time and leisure and can refer back to it at any time.

Your own app!

You have your own completely personalised app. This aspect itself is powerful. It offers an undoubted air of exclusivity. An interactive multimedia business card – always in your patient’s hand. To them, it represents an immense amount of care from you, and they have all their information at their fingertips, to refer to and show others.

Real Impacts

Helping Patients. Helping your Practice. Helping You

Healthier & happier

Patients that really trust you and are proud and keen to recommend you.

Master your day

Have more free time for what really counts. Give each patient the care they deserve.

More compliant

Engage your patients. They are fully informed and motivated every step of the way.

Peace of mind

Think clearer for longer with the peace of mind that every patient is receiving your absolute best.

Earn more

Increase net income through efficiency savings, reduced litigation, and new Nuo generated revenue.

 

Pride in your work

Pride in your practice and your app. An elegant high end window to the world.

Harness technology & enhance your practice

By listening to your concerns we have created a service that includes everything you need and nothing more. 

 

More work?

Nuo reduces your workload by removing tasks from your schedule.  We understand the unique demands of your role and how valuable your time is.

Endless messages?

Messaging is one way. Unless, for a single message, you want a reply. Thereafter the channel is closed again.

Designing offers?

You send us the most basic information. We do all the rest in a beautiful, high end design.

Making videos?

We bring our mobile studio to you. When it suits you. Once. Even on a Sunday afternoon at your home. We can even provide tele prompt and have sample content to guide you.

Setup & training?

It is a standalone solution. We create your tailored system and integration into your practice is seamless. Open any computer or tablet and go. No installation. Automatic updates. With incredible ease of use.

Security?

Banking  levels of security is our benchmark ensuring all information is secure and adhering fully to the Data Protection Act. 

No smart phone?

87% of the UK population has a smartphone. In your private practice demographic, the percentage is markedly higher. In the extremely unlikely scenario someone does not, we have solutions for you.

Ongoing service

Nuo is being continuously updated so that you can stay ahead. The best bit? You’ll receive all future updates instantly and for free.

Nuo is an all-encompassing system. It has been designed for surgeons by surgeons. The only way to truly feel it’s potential is to have a go yourself. We look forward to meeting you and showing you how you can optimise your practice beyond what you thought possible.

Team

Our team is always looking to improve Nuo to make your experience even better. We will be adding our other team members to this section soon.
Samir

Samir

Co-Creator

Anys

Anys

Co-Creator

Contact us now

The best way to contact us is through the form on the right. We will respond to you within 3 hours, in normal working hours, most often sooner. For urgent enquiries, email or call directly.

info@nuo.org.uk
0121 794 8333

160 Erdington Hall Road, Birmingham. B24 8JD